How To Check Results

If you placed orders through the Self-Collect ordering tab, you'll find instructions on retrieving order results below.

  1. Start by navigating to Order List on the left hand menu.
    • Here you will see a list of all of your orders that have had samples returned to the lab.
    • For a list of orders where samples have not been returned, please check your Pending Order List.
  2. The Status column (four from the left) will provide a quick description of the state of the sample.
    • In Progress; the sample is being processed by the lab.
    • Delivered: the results have been delivered and are available for your review.
    • Rejected: their was a problem with the sample.
  3. Any samples with reactive results will be highlighted in light red.

This list can be exported to Excel for further use or exploration.

Still need help? Contact Us Contact Us