How To Check Results

If you placed orders through the Self-Collect ordering tab, you'll find instructions on retrieving order results below.

Start by navigating to Order List on the left hand menu.
- Here you will see a list of all of your orders that have had samples returned to the lab.
- For a list of orders where samples have not been returned, please check your Pending Order List.
The Status column (four from the left) will provide a quick description of the state of the sample.
- In Progress; the sample is being processed by the lab.
- Delivered: the results have been delivered and are available for your review.
- Rejected: their was a problem with the sample.
Any samples with reactive results will be highlighted in light red.

This list can be exported to Excel for further use or exploration.